INDUSTRIES
LUXURY & FASHION
Where Craft
Meets Code.
Built for the Brands
That Define Style.
XY Retail helps luxury brands deliver white-glove service at global scale—with the tools to personalize, unify, and elevate every customer interaction.
What Luxury
Retail Demands.
Luxury isn’t just about the product—it’s about how it’s delivered. Today’s brands are expected to offer curated experiences at scale, but legacy tools make it hard to meet the moment.
Challenges
A Platform That Serves the Brand and the Buyer.
XY Retail brings every touchpoint together, empowering store associates, stylists, and service teams with real-time customer insight, localized tools, and seamless workflows. From boutique floor to brand HQ, it’s one platform that does it all.
POS
Mobile checkout and
multi-country readiness
Clienteling
Start a return from anywhere—store, mobile, or support—without breaking the customer flow.
OMS
Dynamically generate return labels and route items to the right destination—store or DC—based on rules.
Pricing & Loyalty
Issue refunds or credit automatically, based on logic that protects margins and improves CX.
Reporting
Ensure return data instantly updates inventory, accounting, and downstream systems.
Engineered for
Elevated Experiences.
XY Retail equips brands with the tools to deliver more than just service—they deliver signature experiences. From store floor to checkout to client inbox, associates have everything they need to act with insight and intent.
Capabilities
Associate Toolkit: Client profiles, lookbooks, and messaging
At-Register Loyalty +
Global Status Tiers
Click-to-Brick Inventory &
Order Routing
Appointments, Wishlists &
Styling Sessions
Country Specific Fiscal Compliance —NF525, ZATCA, etc
Real-Time Metrics on AOV, CLV,
and Product Performance
Built with—and for the World’s Leading Brands.
We don’t just serve luxury brands—we build alongside them. From boutique houses to global icons, XY powers retail leaders who demand excellence at every touchpoint.
One platform.
Every retail story.
From luxury fashion to consumer electronics, XY Retail adapts to your vertical—delivering modular tools, fiscal compliance, and retail innovation that scales with your business.
Ready to Future-Proof Your Retail Stack?
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